Psychological Testing and Evaluations

The pandemic and other concerns have led to an outpouring of requests for testing services. We carefully receive and process every request to the best of our ability and resources. It may take a bit of time and flexibility to meet this need, but we are working diligently to meet the growing mental health needs of the community.
We appreciate your patience as we work to provide the services you are seeking.

Thank you
Sollars and Associates
Testing Team

*PLEASE CONTACT YOUR DOCTOR TO REQUEST A REFERRAL FOR TESTING SERVICES* *Your Doctor’s office may FAX the Referral to 248-385-1193* *or EMAIL the Referral to* *testing@sollarsassociates.com* *WE CANNOT PROVIDE TESTING SERVICES WITHOUT A DOCTOR’S REFERRAL*
Testing Process – What to Expect? The complete Testing Process takes an average 4 to 6 months from start to finish. This timeframe may vary based on client availability, requested location and scheduling. EXTERNAL PROCESSES RELATED TO YOUR INSURANCE POLICY AND/OR REFERRING PHYSICIAN MAY IMPACT THIS TIMELINE!
STEP	Description	Approximate TIME to Complete STEP	Details
Clients must provide an email address. Several items including Pre-Intake Paperwork, Telehealth appointments, payment receipts, etc will be processed through your email address.
1	*Initial Contact / Gathering of Client Information*	Depends on Client	Our Team will contact you to gather your information within one week of your first phone call / email. Please have your Insurance Card available.
2	*Pre-Intake Paperwork*	Depends on Client	Our benefits coordinator will check your insurance coverage. Once your out of pocket costs are determined, we will call you back to discuss and send Pre-Intake Paperwork to your email via DocuSign. An alert will arrive to your email. Please check your spam folder. The DocuSign system is very easy to use and requires clients to complete and sign forms. We cannot move forward with the process until you return these forms. *Insurance coverage is determined by your Insurance company. Sollars and Associates notes these costs, but does not determine these costs.
3	*Place Card on File and Submit 1st Payment* Commercial Insurance Clients, Medicare and Cash Clients	Depends on Client	Once you have returned your Pre-Intake Envelope, we will contact you to get a credit card on file and collect the first payment amount noted on your DocuSign forms. Any overage in payment will be refunded once the Insurance company processes all claims. Medicaid clients (Primary and Secondary) and Medicare will not be charged a deposit, but may lose their place in line if they miss an appointment without giving 48 hours notice.
*Testing Process – 3 Sessions* The Testing Process involves 3 separate sessions: The Testing Intake, the Testing Battery (Administration and Scoring) and the Testing Feedback Session. Please see full details below.
4	*Schedule Testing Intake Session*	1 to 2 Months*	Upon receipt of the 1st Payment, you will be added to our scheduling list. Intakes are scheduled in the order they are received. You will receive a scheduling phone call once an Intake slot becomes available. We cannot schedule an intake session until a doctor’s referral has been received. *Everyone on our clinical staff is able to accept cash for the intake, and we can bill most insurances for the remaining portion of the evaluation. The cash fee for the intake only is $150 if not using insurance. We are able to offer shorter wait times to clients who pay cash.
5	*Submit 2nd Payment for Testing Services*	Depends on Client	A member of our Testing Team will charge the card on file to collect the 2nd Payment for Testing Services. This amount is based on each client’s individual insurance policy and is listed in your DocuSign paperwork. Out of Pocket costs must be collected before Testing Services can continue.
6	*Obtaining Authorization from Insurance Company* Insurance Clients Only	15 to 60 Business Days	For clients using insurance, Sollars will request authorization from your insurance company promptly after your Intake session is complete. This is approval from your insurance company stating they agree to pay for Testing Services. This process can move quickly or take several weeks, depending on information requested by the insurance company and how quickly the insurance carrier responds.
7	*Schedule “Battery” of Tests / Test Administration and Scoring Process*	Typically scheduled within 2 to 3 weeks AFTER receiving authorization from the insurance company	Once the insurance company authorizes the testing, we will contact you to schedule the “Battery” of tests to be administered. This is the list of the actual tests we will use to evaluate the diagnosis determined during the Intake session. Traveling for Testing Services: The available locations for Testing Services vary and are based on clinician availability. Due to the increase in demand for testing services, the approximate travel time is 20-60 minutes. However, if you are able to travel further, more scheduling options may be available at additional locations.
8	*Report Writing Process*	2 Weeks	Your testing psychometrician will complete a report within approximately 2 weeks after the Battery is complete.
9	*Submit 3rd Payment for Testing Services*	Depends on Client	A member of our Testing Team will charge the card on file to collect the 3rd Payment for Testing Services. This amount is based on each client’s individual insurance policy and is listed in your DocuSign paperwork. Out of Pocket costs must be collected before Testing Services can continue.
10	*Schedule Feedback Session*	2 to 3 Weeks	Once the report is complete, reviewed and signed by the Supervising psychologist, you will be contacted to schedule the “Feedback” session. The testing results will be discussed during this session..
11	*Process Final Report*	Depends on Client	Once the Feedback Session is complete, the Supervising psychologist will review the Final Report and the Testing Team will format to send the Report via email.
12	*Collect any Remaining Out of Pocket Cost*	Depends on Client	After the feedback session has been completed, a member of our Testing Team will charge the card on file for any remaining payments due.
13	*Report Provided to Client*	Final Step	Once you have paid your out of pocket costs and your insurance company has paid the claim for services, the Report will be emailed to you. We will also FAX your report to your referring physician as well as any other person with whom you have indicated you would like to receive a copy of your report (with a signed Release of Information from you. Completed during the DocuSign step). Clients are responsible for all other costs if the insurance company does not pay the claim. Your estimated out of pocket costs are noted on the Method of Payment (MOP) Form you will review and sign during the DocuSign process. This info is provided by your insurance company and is subject to change. Sollars will not know your exact out of pocket costs until the Insurance company pays the full claim for all testing services (minimum of 60 days AFTER Feedback session is billed). Any overage in payment for Testing Services will be refunded once the Insurance company processes all claims. Reports will be provided once all insurance and out of pocket payments have been received.

Google Form

Please complete the following form below to initiate the testing process. Please be sure to click “Submit” after providing the requested information. A member of the Testing Team will follow up with you within the next 48 business hours.

Your Local and Caring Psychologists and Psychotherapists

We are a group of psychologists and licensed psychotherapists who share a passion for helping others in their journey toward personal growth and change. Some journeys are brief, others take more time. Regardless, our therapists, under the clinical direction of Franklin Sollars, PhD, LP, offer confidential and caring treatment for a variety of issues and concerns. We believe that understanding and insight are the keys to change and growth, and work together with clients to bring about healing, change in behavior, and new perspectives.

Psychological Testing and Evaluation:

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We offer individual, couple, family and group therapy. Our therapists possess a great deal of experience in evaluating and working with children, adolescents and families dealing with a variety of problems and issues. More information on the some of the services we provide are linked above.

– View our Locations throughout Michigan
– Get to Know Our Therapists